# Resolution Guide: Error Code 1019

<figure><img src="/files/6g83rKSbAK5slIybtTme" alt=""><figcaption></figcaption></figure>

#### Error Message

**"Please ensure that you launched the game through the "Play Game" button on the website."**

#### **Cause**

The game was launched directly from the Epic Launcher instead of through the SuperB website.

***

#### **Resolution Guide**

**Step 1: Sign Up on the SuperB Website**

* Sign up and log in using your MetaMask wallet on the [SuperB website.](https://super-b.io/)

<figure><img src="/files/FhZxaO9P3nF84v5hApq2" alt=""><figcaption></figcaption></figure>

**Step 2: Launch the Game**

* Click the **Play Game** button located in the top-right corner of the website to start SuperB.

Following these steps ensures the game is launched correctly without errors.

<figure><img src="/files/LMcA6XZTxod3R73rM9db" alt=""><figcaption></figcaption></figure>


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