# What to do when game crashes

**If the game client crashes while running, please follow the steps below:**

1. Update your graphics driver using the guide below, then try launching the game again.
   * [How to update your graphics card driver](/superb/support/faq/how-to-update-your-graphics-card-driver.md)
2. If the crash still occurs after updating your driver, please lower your graphics settings by following the guide below and try playing again.
   * [Performance Troubleshooting](/superb/support/faq/performance-and-network-troubleshooting.md)
3. If the issue continues even after lowering the settings, please go to our **Discord support channel**, click **"Create Ticket"**, and report the problem using the instructions in the guide below.
   * [Bug & Issue Report](/superb/support/bug-and-issue-report.md)

We appreciate your support and patience!


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